Windows 10 Go Back to Previous Version but Then Installs Updates Again
If you're having issues with your PC, the following table can assist you determine which recovery option to use.
Problem | Meet this section |
---|---|
Your PC isn't working well and you recently installed an update | Remove an installed Windows update |
Your PC isn't working well and information technology's been a while since you installed an app or changed organisation settings | Reset your PC |
Your PC won't outset or is nevertheless loading | Utilize the Startup Repair office |
Your PC won't start, you lot oasis't created a recovery bulldoze, and resetting your PC didn't piece of work | Use installation media to reinstall Windows 11 |
Your PC won't start and you haven't created a recovery drive | Use installation media to restore your PC |
Your PC won't start and y'all've created a recovery bulldoze | Use a recovery drive to restore or recover your PC |
You desire to reinstall your previous operating arrangement | Go dorsum to your previous version of Windows |
Your PC isn't working well and you recently installed an app | Restore from a system restore point |
You doubtable your device has been infected | Employ installation media to reinstall Windows 11 |
Click one of the recovery options below and follow the steps to try to get things working again.
If yous've recently installed a Windows update, uninstall the update to try to resolve the issue.
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SelectBeginning >Settings >Windows Update >Update history >Uninstall updates .
View update history -
On the list that appears, select update yous desire to remove, and and so selectUninstall.
Important:If you've encrypted your device, you'll need your BitLocker central to reset your PC If you don't know your BitLocker fundamental, see Observe my BitLocker recovery key.
Resetting reinstalls Windows 11, but lets you lot cull whether to keep your files or remove them, and so reinstalls Windows. Yous can reset your PC from Settings, the sign-in screen, or past using a recovery bulldoze or installation media.
Reset your PC from Settings
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Select Get-go >Settings > System > Recovery .
Open Recovery settings -
Adjacent toReset this PC , select Reset PC. Then choose from the options and/or settings in the table beneath.
Choice | What it does |
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Keep my files > Modify settings > Preinstalled apps On |
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Continue my files > Change settings > Preinstalled apps Off |
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Remove everything |
Note: Remove everything > Alter settings gives you two options. Information erasure On removes files and cleans the drive. If yous're planning to donate, recycle, or sell your PC, use this choice. This might accept an hour or two, just it makes information technology harder for other people to recover files you've removed. Information erasure Off simply removes files. It takes less fourth dimension, but is less secure. |
Reset your PC from the sign-in screen
If you tin't open Settings, you lot can reset your PC from the sign-in screen. Here'southward how:
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Press Windows logo key + L to get to the sign-in screen. Then restart your PC by pressing the Shift key while you select the Power button > Restart .
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Your PC will restart in the Windows Recovery Environment (WinRE) surround.
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On theCull an option screen, select Troubleshoot > Reset this PC, and so choose one of the options in the previous tabular array.
Startup Repair helps you fix common problems that can prevent Windows from starting up.
Notation:If yous've encrypted your device, you'll need your BitLocker central to start in safe style.
Get-go, you demand to enter the Windows Recovery Surroundings (winRE). To practise this, you will repeatedly turn your device off, and so on:
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Hold downwards the ability button for x seconds to plow off your device.
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Press the power push over again to turn on your device.
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On the first sign that Windows has started (for example, some devices show the manufacturer'south logo when restarting) hold down the power push for 10 seconds to plough off your device.
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Press the ability button again to turn on your device.
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When Windows starts again, agree down the power button for 10 seconds to turn off your device.
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Press the power button again to plough on your device.
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This time, allow your device to fully start up.
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Select Advanced options.
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Now that you lot're in winRE, on the Choose an choice screen, select Troubleshoot > Advanced options > Startup Repair > Restart.
Note:If you suspect that your device has been infected, brand certain that your antivirus software is upwards to date. Yous can likewise reinstall Windows completely by starting your device using the installation media and performing a clean installation of Windows.
To reinstall Windows 11 while Windows is running:
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Connect the installation media you created to your PC.
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Open File Explorer and select the bulldoze with the installation media.
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From the root directory of the drive, double-click setup.exe, and then select Yes when asked if you'd like to let the app to make changes to your device.
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Select Alter what to keep.
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Select one of the following options, and then select Next:
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Continue personal files and apps – This volition preserve your personal data, apps, and settings.
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Keep personal files only – This volition preserve your personal information and settings, merely all your apps volition be removed.
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Go on aught – This will remove all personal data, settings, and apps.
Warning:You cannot undo a reinstallation of Windows 10. Be sure to back up your files first if you lot choose the Keep niloption.
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To end, select Install to start reinstalling Windows 11 on your PC.
Your PC will restart several times during the reinstallation.
To reinstall Windows xi by starting your PC using installation media:
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Connect the installation media you created to your PC.
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Start your PC using the installation media.
Note:Check with the PC manufacturer on how to start the PC using media.
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When Windows Setup starts, select Adjacent and so Install at present.
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If y'all have a Windows eleven production key, enter information technology when prompted. Otherwise, select I don't have a product key.
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If prompted, select a Windows edition (due east.thou. Dwelling house, Pro) to install and so selectSide by side.
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When prompted to choose a type of installation, select Custom: Install Windows only (avant-garde).
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Select the disk or partition to which Windows 11 should be installed.
Annotation:If yous suspect that your PC has been infected, consider deleting the existing partitions and reinstalling Windows 11 onto a clean disk. Your data on whatsoever deleted partitions will be lost.
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Select Next to first reinstalling Windows 11 on your PC.
Your PC volition restart several times during the reinstallation.
Of import:If you've encrypted your device, you'll need your BitLocker key to use a recovery drive to restore or reset your PC If you don't know your BitLocker primal, run across Notice my BitLocker recovery key.
If your PC won't start and yous haven't created a recovery drive, download installation media and utilize information technology to restore from a system restore point or reset your PC.
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On a working PC, become to the Microsoft software download website.
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Download the Windows xi media creation tool and and so run it.
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Select Create installation media for another PC.
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Choose a language, edition, and architecture (64-bit or 32-bit).
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Follow the steps to create installation media, and and so select Terminate.
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Connect the installation media you created to your nonfunctional PC, and so turn it on.
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On the initial setup screen, enter your language and other preferences, and then select Next. If you don't see the setup screen, your PC might not be set up to boot from a drive. Check your PC manufacturer's website for info on how to alter your PC's kicking social club, and then try again.
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Select Repair your calculator.
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On the Choose an option screen, select Troubleshoot. From in that location, you can:
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Restore from a system restore point by selecting Advanced options > System Restore. This will remove recently installed apps, drivers, and updates that might be causing your PC problems. Restoring from a restore signal won't touch your personal files.
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Important:If yous've encrypted your device, you'll need your BitLocker key to use a recovery bulldoze to restore or reset your PC If you don't know your BitLocker key, encounter Find my BitLocker recovery fundamental.
If your PC won't start, you can use a recovery drive to restore from a arrangement restore bespeak or recover your PC. For info on how to create a recovery bulldoze on a working PC, meet Create a recovery drive.
To restore or recover using the recovery drive:
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Connect the recovery drive and turn on your PC.
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PressWindows logo key + L to get to the sign-in screen, so restart your PC by pressing the Shift fundamental while you select the Ability button > Restart .
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Your PC volition restart in the Windows Recovery Surround (WinRE) surroundings.
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On the Choose an selection screen, select Troubleshoot, so select 1 of the following 2 options. (If y'all don't see the Choose your option screen, your PC might not be prepare to boot from a drive. Cheque your PC manufacturer'southward website for info on how to change your PC'southward boot order.)
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To restore from a system restore signal, selectAvant-garde Options > System Restore. This won't affect your personal files, but it volition remove recently installed apps, drivers, and updates that might be causing your PC problems.
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To reinstall Windows xi, selectAvant-garde Options >Recover from a drive. This volition remove your personal files, apps and drivers you lot installed, and changes you fabricated to settings.
For a limited time subsequently upgrading to Windows 11, you'll be able to get dorsum to your previous version of Windows by selecting Start >Settings > Arrangement > Recovery . Next to Go dorsum , select Become back. This volition go along your personal files, just it'll remove apps and drivers installed after the upgrade, as well equally any changes you fabricated to settings. In most cases, you'll have x days to go back.
Open Recovery settings
To go back, you'll demand to:
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Go on everything in the windows.old and $windows.~bt folders afterward the upgrade.
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Remove any user accounts you added after the upgrade.
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Accept the USB drive you used to upgrade to Windows 11 (if you used one).
Note:The option in Settings to become back to your previous version of Windows is only available for a express time after upgrading.
Info for Windows Insiders
If you're an Insider and the current preview build isn't working for you, select Start >Settings > System > Recovery . Next toGo dorsum , select Get back. This won't remove your personal files, simply it'll remove recently installed apps and drivers, and modify settings back to their defaults.
Going dorsum to an earlier build won't remove yous from the Insider Plan. When the next preview build is prepare, it'll be installed on your PC.
This choice takes your PC back to an earlier point in fourth dimension, called a system restore betoken. Restore points are generated when yous install a new app or driver, and when you create a restore betoken manually. Restoring won't affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made.
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In the search box on the taskbar, type control panel, and then choose it from the list of results
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In the Control Console search box, type recovery.
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SelectRecovery>Open System Restore.
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In the Restore organization files and settings box, select Adjacent.
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Select the restore point that you want to use in the listing of results, and then select Scan for afflicted programs.
Notes:
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If you don't run into the restore point that you want to apply, select the Prove more restore points cheque box to run into more than restore points.
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If you're not seeing whatever restore points, it might be because arrangement protection isn't turned on. Here'south how to check:
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In the search box on the taskbar, blazon control panel, and then choose information technology from the listing of results.
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In the Control Panel search box, type recovery.
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Select Recovery > Configure Organisation Restore > Configure and see if thePlough on system protection choice is selected.
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If the Plough on system protection pick is not selected, system protection isn't turned on and there aren't whatsoever restore points. In this scenario, you won't be able to recovery your PC using a system restore betoken and will need to apply one of the other recovery options listed on this folio.
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If the Turn on system protection option is selected, keep with footstep 6.
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You lot'll meet a list of items that will be deleted if y'all remove this restore point. If you lot're OK with the deletions, select Close> Next > End.
If you're having issues with your PC, the post-obit table can help you make up one's mind which recovery option to use.
Trouble | See this section |
---|---|
Your PC isn't working well and you recently installed an update. | Remove an installed Windows update |
Your PC isn't working well and information technology'due south been a while since you installed an app or changed system settings. | Reset your PC |
Your PC won't outset or is still loading | Use the Startup Repair office |
Your PC won't start, y'all haven't created a recovery drive, and resetting your PC didn't work. | Use installation media to reinstall Windows ten |
Your PC won't start and you haven't created a recovery bulldoze. | Use installation media to restore your PC |
Your PC won't beginning and you've created a recovery drive. | Use a recovery drive to restore or recover your PC |
You want to reinstall your previous operating system. | Go back to your previous version of Windows |
Your PC isn't working well and you recently installed an app. | Restore from a arrangement restore point |
You suspect your device has been infected. | Employ installation media to reinstall Windows 10 |
Click one of the recovery options below and follow the steps to endeavor to get things working again.
If you've recently installed a Windows update, uninstall the update to try to resolve the issue.
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Select theGet-go button, then selectSettings>Update & Security >Windows Update > View your update history> Uninstall updates.
View update history settings -
Correct-click the update you lot desire to remove, then selectUninstall.
Important:If you've encrypted your device, you'll demand your BitLocker cardinal to reset your PC If you lot don't know your BitLocker central, see Find my BitLocker recovery cardinal.
Resetting reinstalls Windows 10, but lets you choose whether to proceed your files or remove them, and then reinstalls Windows. Yous can reset your PC from Settings, the sign-in screen, or by using a recovery drive or installation media.
Reset your PC from Settings
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Select the Outset button, then select Settings > Update & Security > Recovery .
Open up Recovery settings -
Under Reset this PC,select Get started and so choose from the options and/or settings in the tabular array beneath.
Pick | What it does |
---|---|
Continue my files > Modify settings > Preinstalled apps On |
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Proceed my files > Change settings > Preinstalled apps Off |
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Remove everything |
Note: Remove everything > Change settings gives you lot ii options. Information erasure On removes files and cleans the drive. If you're planning to donate, recycle, or sell your PC, use this choice. This might accept an hour or 2, but it makes information technology harder for other people to recover files you've removed. Data erasure Off just removes files. It takes less time, but is less secure. |
Reset your PC from the sign-in screen
If you tin't open Settings, you can reset your PC from the sign-in screen. Here'due south how:
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Press Windows logo fundamental + L to get to the sign-in screen, and and then restart your PC by pressing the Shift key while you select the Power button > Restart in the lower-right corner of the screen.
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Your PC will restart in the Windows Recovery Surround (WinRE) surroundings.
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On theChoose an pick screen, select Troubleshoot > Reset this PC, and and so choose one of the options in the previous tabular array.
Startup Repair helps you ready common issues that tin can preclude Windows from starting up.
Annotation:If you've encrypted your device, yous'll demand your BitLocker central to start in condom mode.
First, you demand to enter the Windows Recovery Surround (winRE). To practice this, you will repeatedly turn your device off, then on:
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Hold downwardly the power push for ten seconds to turn off your device.
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Press the power button again to plow on your device.
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On the first sign that Windows has started (for example, some devices prove the manufacturer'due south logo when restarting) agree downwardly the ability button for ten seconds to turn off your device.
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Press the power button once more to turn on your device.
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When Windows starts again, hold downward the power button for 10 seconds to plough off your device.
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Press the power button again to turn on your device.
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This time, let your device to fully start up.
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Select Avant-garde options.
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Now that you're in winRE, on the Choose an selection screen, select Troubleshoot > Avant-garde options > Startup Repair > Restart.
Note:If you suspect that your device has been infected, make sure that your antivirus software is upwardly to date. You can too reinstall Windows completely by starting your device using the installation media and performing a clean installation of Windows.
To reinstall Windows x while Windows is running:
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Connect the installation media you lot created to your PC.
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Open File Explorer and select the drive with the installation media.
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From the root directory of the drive, double-click setup.exe, and then select Yes when asked if yous'd like to allow the app to make changes to your device.
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Select Change what to proceed.
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Select i of the following options, and then select Side by side:
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Go on personal files and apps – This will preserve your personal data, apps, and settings.
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Go along personal files only – This will preserve your personal data and settings, but all your apps volition be removed.
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Keep nothing – This will remove all personal data, settings, and apps.
Alarm:You cannot disengage a reinstallation of Windows ten. Exist sure to back upwards your files first if yous cull the Go on null option.
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To finish, select Install to start reinstalling Windows 10 on your PC.
Your PC will restart several times during the reinstallation.
To reinstall Windows 10 by starting your PC using installation media:
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Connect the installation media you created to your PC.
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Commencement your PC using the installation media.
Note:Cheque with the PC manufacturer on how to start the PC using media.
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When Windows Setup starts, select Adjacent so Install now.
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If you have a Windows 10 product key, enter it when prompted. Otherwise, select I don't have a product key.
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If prompted, select a Windows edition (e.g. Habitation, Pro) to install and and so selectNext.
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When prompted to choose a blazon of installation, select Custom: Install Windows merely (advanced).
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Select the disk or sectionalization to which Windows x should be installed.
Note:If you suspect that your PC has been infected, consider deleting the existing partitions and reinstalling Windows 10 onto a clean deejay. Your data on whatever deleted partitions will exist lost.
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Select Next to start reinstalling Windows 10 on your PC.
Your PC volition restart several times during the reinstallation.
Of import:If you've encrypted your device, you lot'll demand your BitLocker central to use a recovery bulldoze to restore or reset your PC If y'all don't know your BitLocker key, encounter Find my BitLocker recovery key.
If your PC won't start and you haven't created a recovery drive, download installation media and use it to restore from a system restore point or reset your PC.
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On a working PC, get to the Microsoft software download website.
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Download the Windows ten media cosmos tool and and so run it.
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Select Create installation media for another PC.
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Choose a language, edition, and compages (64-scrap or 32-bit).
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Follow the steps to create installation media, and so select Finish.
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Connect the installation media y'all created to your nonfunctional PC, and and so turn it on.
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On the initial setup screen, enter your language and other preferences, and then select Next. If you don't see the setup screen, your PC might not be set up to boot from a drive. Check your PC manufacturer's website for info on how to change your PC's boot social club, and then effort again.
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Select Repair your figurer.
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On the Choose an choice screen, select Troubleshoot. From at that place, you lot can:
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Restore from a system restore indicate by selecting Advanced options > Arrangement Restore. This will remove recently installed apps, drivers, and updates that might be causing your PC bug. Restoring from a restore point won't affect your personal files.
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Important:If you've encrypted your device, you'll need your BitLocker central to use a recovery bulldoze to restore or reset your PC If you don't know your BitLocker key, see Observe my BitLocker recovery central.
If your PC won't start, you tin use a recovery drive to restore from a organization restore bespeak or recover your PC. For info on how to create a recovery drive on a working PC, see Create a recovery drive.
To restore or recover using the recovery bulldoze:
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Connect the recovery drive and turn on your PC.
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PrintingWindows logo fundamental + L to get to the sign-in screen, and so restart your PC by pressing the Shift fundamental while you select the Power button> Restart in the lower-right corner of the screen.
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Your PC will restart in the Windows Recovery Environment (WinRE) environment.
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On the Choose an option screen, select Troubleshoot, and and so select one of the following 2 options. (If yous don't encounter the Choose your selection screen, your PC might not be set to boot from a drive. Bank check your PC manufacturer's website for info on how to change your PC'south boot order.)
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To restore from a system restore signal, selectAdvanced Options > System Restore. This won't touch on your personal files, simply it will remove recently installed apps, drivers, and updates that might be causing your PC problems.
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To reinstall Windows x, selectAdvanced Options >Recover from a drive. This will remove your personal files, apps and drivers you installed, and changes y'all made to settings.
For a express time afterwards upgrading to Windows 10, you'll exist able to go back to your previous version of Windows past selecting the Start push, so selectSettings > Update & Security > Recovery and and then selecting Become startednether Go back to the previous version of Windows 10. This volition keep your personal files, but it'll remove apps and drivers installed later the upgrade, also as any changes you made to settings. In most cases, you'll have 10 days to go back.
Open Recovery settings
To go back, you lot'll demand to:
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Keep everything in the windows.old and $windows.~bt folders subsequently the upgrade.
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Remove whatever user accounts you added later on the upgrade.
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Know the password you used to sign in to Windows 7 or Windows eight.i (if you used 1).
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Have the USB drive you used to upgrade to Windows 10 (if y'all used 1).
Note:If you lot go dorsum to Windows 8.1, some apps that came with Windows, like Mail and People, might not work anymore. To fix the apps, reinstall them from the Microsoft Store.
Annotation:The option in Settings to go dorsum to your previous version of Windows is simply available for a limited time after upgrading.
Info for Windows Insiders
If you're an Insider and the electric current preview build isn't working for y'all, select the Start push, so selectSettings > Update & Security > Recovery . UnderGo back to the previous version of Windows 10, select Become Started. This won't remove your personal files, but it'll remove recently installed apps and drivers, and change settings dorsum to their defaults.
Going back to an earlier build won't remove you lot from the Insider Program. When the next preview build is ready, it'll be installed on your PC.
This option takes your PC back to an before point in fourth dimension, chosen a system restore point. Restore points are generated when yous install a new app or commuter, and when you create a restore bespeak manually. Restoring won't bear on your personal files, but it will remove apps, drivers, and updates installed after the restore point was fabricated.
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In the search box on the taskbar, type control console, and then choose it from the list of results
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In the Control Panel search box, type recovery.
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SelectRecovery >Open up System Restore.
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In the Restore system files and setting box, select Next.
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Select the restore point that you want to utilise in the list of results, and so select Scan for affected programs.
Notes:
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If you don't see the restore point that you want to employ, select the Show more restore points check box to encounter more restore points.
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If you're not seeing any restore points, it might be considering arrangement protection isn't turned on. Here's how to cheque:
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In the search box on the taskbar, blazon control panel, and so cull it from the list of results.
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In the Control Panel search box, type recovery.
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Select Recovery > Configure Arrangement Restore > Configure and see if thePlow on system protection pick is selected.
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If the Turn on system protection option is not selected, system protection isn't turned on and there aren't whatever restore points. In this scenario, you won't be able to recovery your PC using a system restore point and will need to utilise 1 of the other recovery options listed on this page.
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If the Turn on system protection option is selected, proceed with step vi.
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You'll see a list of items that will be deleted if you lot remove this restore point. If you're OK with the deletions, select Close> Adjacent > Finish.
If y'all're having issues with your PC, y'all can:
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Refresh your PC to reinstall Windows and keep your personal files and settings. Refresh too keeps the apps that came with your PC and the apps you installed from the Microsoft Store.
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Reset your PC to reinstall Windows but delete your files, settings, and apps—except for the apps that came with your PC.
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Restore your PC to undo contempo system changes you've made.
If you're having problem starting (booting) your PC, see Windows Startup Settings (including prophylactic mode), and go to the "Get to Windows Startup Settings in the Windows Recovery Environment" department. Yous can refresh, reset, or restore your PC from the Windows Recovery Environment.
If yous want to back upwards and restore your personal files using File History, see Set up up a drive for File History.
Before you start to refresh or reset your PC
In most cases, once you beginning to refresh or reset your PC, it'll end on its ain. Still, if Windows needs missing files, yous'll be asked to insert recovery media, which is typically on a DVD disc or thumb bulldoze. If that happens, what you'll need depends on your PC.
If your PC came with Windows 8.1 or Windows RT eight.ane, you'll demand the discs or thumb drive that came with your PC. Bank check the info that came with your PC to see if your PC manufacturer provided these discs or media. In some cases, you might have created them when y'all starting time ready up your PC.
If you don't take either of those, you can make them if you accept a USB thumb drive of 16 GB or larger. Having a recovery bulldoze can aid you troubleshoot and fix problems with your PC, even if information technology won't start. For more than info, see Create a USB recovery drive.
If you upgraded your PC to Windows 8.i or Windows RT eight.one with a DVD, use that disc. If you don't have Windows 8.1 or Windows RT viii.ane media, contact Microsoft Back up.
Refresh, reset, or restore
Select whatsoever of the following for more detailed info.
If your PC isn't performing as well as it once did, and you don't know why, you tin refresh your PC without deleting any of your personal files or irresolute your settings.
Note:If you upgraded your PC from Windows viii to Windows eight.1 and your PC has a Windows 8 recovery division, refreshing your PC will restore Windows viii. You'll demand to upgrade to Windows 8.1 subsequently the refresh has finished.
Warning:Apps you installed from websites and DVDs will be removed. Apps that came with your PC and apps you installed from Microsoft Store will be reinstalled. Windows puts a list of removed apps on your desktop after refreshing your PC.
To refresh your PC
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Swipe in from the right edge of the screen, tap Settings, and then tap Alter PC settings.
(If you're using a mouse, betoken to the upper-right corner of the screen, move the mouse arrow downwards, selectSettings, and then select Change PC settings.) -
Tap or select Update and recovery, and then tap or select Recovery.
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Under Refresh your PC without affecting your files, tap or select Go started.
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Follow the instructions on the screen.
If you lot want to recycle your PC, give it away, or start over with it, you tin can reset it completely. This removes everything and reinstalls Windows.
Note:If you upgraded your PC from Windows 8 to Windows 8.1 and your PC has a Windows 8 recovery sectionalization, resetting your PC volition restore Windows 8. You'll need to upgrade to Windows 8.i later the reset has finished.
Warning:All of your personal files will be deleted and your settings volition be reset. All apps that you installed volition be removed. Only apps that came with your PC will exist reinstalled.
To reset your PC
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Swipe in from the right border of the screen, tap Settings, and so tap Change PC settings.
(If you're using a mouse, indicate to the upper-right corner of the screen, motion the mouse pointer down, select Settings, and then select Modify PC settings.) -
Tap or select Update and recovery, and and so tap or select Recovery.
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Nether Remove everything and reinstall Windows, tap or select Get started.
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Follow the instructions on the screen.
Annotation:You'll be asked to choose whether you want to erase data quickly or thoroughly. If you lot choose to erase data quickly, some data might exist recoverable using special software. If you choose to erase data thoroughly, this will take longer merely it makes recovering data less likely.
If y'all call up an app or driver that you lot recently installed caused bug with your PC, you lot can restore Windows back to an earlier signal in time, called a restore point. System Restore doesn't change your personal files, but it might remove recently installed apps and drivers.
Notes:
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System Restore isn't available for Windows RT viii.1.
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Windows automatically creates a restore point when yous install desktop apps and new Windows updates, if the last restore betoken is older than 7 days. You can also create a restore betoken manually at whatsoever time.
To restore your PC to an before point in fourth dimension
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Swipe in from the correct edge of the screen, and then tap Search.
(If yous're using a mouse, signal to the upper-right corner of the screen, move the mouse pointer down, and so select Search.) -
Enter Command Console in the search box, and tap or select Control Panel.
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Enter Recovery in the Control Panel search box, and then tap or select Recovery.
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Tap or select Open up System Restore and then follow the instructions.
If you need additional help refreshing, resetting, or restoring your PC, cheque out the Repair and Recovery community pages in the Windows forum for solutions that other people have found for problems they've experienced.
Source: https://support.microsoft.com/en-us/windows/recovery-options-in-windows-31ce2444-7de3-818c-d626-e3b5a3024da5
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